Here you'll find answers to common questions our clients ask. Just start by following one of the links below.

• How do I go about getting an estimate from you?

Since you are here, we would suggest you use our online estimate request form. Otherwise, the best way to ensure that we get all the information necessary to do an accurate quote is to send us an email to sales@quadexpress.com with your complete specifications.

• How long does it take for you to complete my order?

The average job takes approximately 3 to 5 days to complete once all proofs are checked and returned. Your job may require more or less time, depending on several factors such as the number of production processes involved, the quantity ordered, and the availability of materials.

• What is a "proof"?

A proof is a way of ensuring accuracy of layout, type matter, tone and color reproduction. Typically, we will produce a PDF proof which will be sent to you via email or printed on paper which can be viewed at our facility or delivered to you in person.

On multiple color jobs, we can produce a color proof on our color output device to show how the different colors will appear.

• Why do I need to look at a proof if I've already given you everything I need to have done?

Your approval on the final proof is assurance that you have looked over every aspect of our work and approve it as accurate. It benefits everyone if errors are caught in the proofing process rather than after the job is completed and delivered.

• Do I still need to approve a proof if I bring my work in on disk?

It may seem like a proof wouldn't be needed in this case but it really is. Output devices process digital information using a variety of processing languages. Your approval of the proof which we will provide assures that the output device used has correctly interpreted and processed the information you have provided.

• What is the difference between a sheetfed press and wide format digital press?

A sheetfed press is more or less the traditional printing machine. Sheets of paper is fed through this piece of equipment; common sheetfed presses print 4-6 colors plus a coating unit. In general, sheetfed presses print only one side at a time. There are some models that can print 8 or 10 colors in one pass and some, called perfecting presses, can print two sides at once. Sheetfed is known for high quality commercial printing and is the most commonly used format and are best fit for small to medium volume projects.

Wide Format Digital presses are the newest machines in the printing game. Starting out as "glorified copy machines", technology has taken leaps and bounds in progress and what used to be mediocre print quality is now comparable to sheetfed work. While it is still not as good as sheetfed, it is now at the level where if seen by an untrained eye, one would not be able to tell the difference between sheetfed and digital at all. Digital is excellent for low volume runs and especially for projects that require variable data. Also wide format digital press can now print up 10 feet wide and how ever long the material is.